Free Shipping

Free Ground Shipping Across Canada Over $150 - Bike Doctor Local Bike Shop Vancouver

Free Shipping Over $150

At Bike Doctor we ship FAST & FREE on all orders over $150 with a few exceptions. Bikes, Trailers and Wheels require a separate shipping quote because of their non-standard shipping sizes.* 

When you order any of them online there will be no charge for shipping shown at checkout. Our Customer Service Team will contact you once your order has been accepted, and they will arrange the most cost effective and convenient shipping method to your address in Canada.

100% Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

In-Store Pick-Up

If the item ordered is in-stock at Bike Doctor, most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

Backorders

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

Prices & Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!