Employment

Bike Doctor is a friendly community bike shop that believes riding a bicycle is fun, healthy and a great way to get around. We ride bikes ourselves, and we're passionate about providing our customers with bicycles, accessories and information that help them feel good about their choices.

If you feel the same way, have read the job descriptions, and would like to work with us for the 2017 season, we want to hear from you.

Sales and customer service

Friendly, knowledgeable sales and service assistant required to inform new and experienced bicycle users' decisions on bicycle parts, accessories, service and use. Works with other service staff, industry reps and store managers.

RESPONSIBILITIES:

  • Greet, inform and help customers
  • Share product features and benefits knowledge with customers
  • Help with minor/fast bicycle repairs
  • Direct technical enquiries to appropriate staff when necessary
  • Process service work orders neatly and accurately
  • Ring in sales and returns in point-of-sale terminals
  • Receive, document and process incoming shipment orders
  • Price and display new merchandise
  • Other related tasks as required

SKILLS AND QUALIFICATIONS:

Must have:

  • 5+ years experience as a bicycle customer assistant, or equivalent
  • Experience as a cyclist and/or with the cycling community
  • Genuine passion for cycling and working with people
  • Friendly, non-intimidating, helpful attitude
  • Ability to share bicycle knowledge in plain language
  • Good work habits, punctuality, and attention to details
  • Organized, flexible, and responsible
  • References from previous employers

Good to have:

  • Experience in other sales and service environments
  • Basic bicycle mechanical abilities
  • Familiarity with bicycle industry brands and products
  • Computer and point-of-sale experience
  • Reliable transportation

TERM: Part-time/full-time | WORK SCHEDULE: Days, up to 40 hours/week, flex-schedule | SALARY/BENEFITS: $12 to $16/hour, depending on experience. Staff discounts and bonus.

Bicycle mechanic/technician

Experienced mechanic required to service and repair customer bicycles, install accessories, assemble new bicycles, and consult with sales staff and customers when requested. Works with other bike mechanics, staff and managers, and occasionally customers.

RESPONSIBILITIES:

  • Service and tune customer bicycles
  • Install accessories
  • Repair or replace parts
  • Assemble and tune new bicycles
  • Build wheel sets, clean drivetrains, etc
  • Consult with sales staff and customers when requested
  • Track tasks done and hours worked
  • Keep work area tidy and organized
  • Help with receiving orders when necessary
  • Other related tasks as required

SKILLS AND QUALIFICATIONS:

Must have:

  • 5+ years experience as a bicycle mechanic, or equivalent
  • Attention to detail and ability to quickly problem-solve
  • Good work habits, punctuality, and communication
  • Experience as a cyclist and/or with the cycling community
  • References from previous employers

Good to have:

  • Pleasant and cheerful attitude
  • Computer and point-of-sale experience
  • Reliable transportation

TERM: Part-time/full-time | WORK SCHEDULE: Days, up to 40 hours/week, flex-schedule | SALARY/BENEFITS: $16 to $20/hour, depending on experience. Staff discounts and bonus.

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